‘Fast-forward 20 years: how do you expect hotels, and hotel design, will have changed?’

‘It’s impossible to predict, but it’s not impossible to know how they should make you feel: important, welcomed, at ease, excited, full of anticipation, comfortable, de-stressed and happy. We also believe there will always be a place for the ‘grande dame’ hotels. People staying away from home will always crave the glamour that only the greatest hotels can bring and where you can feel like an idealised version of yourself, even if only for 24 hours.’

FX, November 2018